Terms & Conditions

1. Introduction
Welcome to Grid FR. These Terms and Conditions govern your use of our website and the purchase of our flame-resistant clothing. By accessing our website or making a purchase, you agree to abide by these terms. If you do not agree, please refrain from using our website.

2. Use of Website
You may use our website for lawful purposes only. Unauthorized use, including but not limited to data mining, hacking, or fraudulent activity, is strictly prohibited.

3. Orders and Payments

• By placing an order, you agree to provide accurate and complete payment information.

• We accept credit card payments and other payment methods as indicated on our website.

• All transactions are subject to verification and approval.

• We reserve the right to cancel or refuse any order at our discretion.

4. Collection of Personal Information
We collect personal data, including your name, address, payment details, and IP address, to process orders and improve our services. Our collection and use of this data comply with our Privacy Policy.

5. Shipping and Delivery

• We aim to process and ship orders promptly; however, delivery times may vary.

• We are not responsible for delays due to carrier issues or unforeseen circumstances.

• Customers must provide accurate shipping details; we are not liable for lost packages due to incorrect information.

6. Returns and Refunds

• Returns are accepted within [X] days of delivery, provided items are unused and in original condition.

• Refunds will be processed upon inspection of returned goods.

• Shipping costs for returns may be the customer’s responsibility unless otherwise stated.

7. Intellectual Property
All content on this website, including text, images, and trademarks, is the property of Flamesafe Workwear and may not be used without permission.

8. Limitation of Liability

• We are not liable for any direct, indirect, or incidental damages resulting from the use of our products or website.

• Our liability is limited to the amount paid for the product.

9. Security and Confidentiality

• We implement security measures to protect your personal and payment information.

• However, no online transaction is entirely secure, and we do not guarantee absolute security.

10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of our website after changes constitutes acceptance of the new terms.

11. Contact Information
For any questions or concerns, please contact us through the details provided on our website.

By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.